Privacy Policy

1. Introduction

Welcome to Deoverse. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you interact with our website, Meta applications, Facebook Lead Ads, WhatsApp Business API, and related services.

2. Information We Collect

Depending on how you interact with our services, we may collect:

• Full Name
• Email Address
• Phone Number
• Company Name
• City or Country (if provided)
• Information submitted through Facebook Lead Forms
• WhatsApp Business conversation details

3. Facebook Lead Ads

If you submit information through Facebook or Instagram Lead Ads, Meta may securely provide us with the information that you voluntarily submit, including your name, phone number, email address, company information, and any custom responses included in the lead form.

4. WhatsApp Business API

When you communicate with us through WhatsApp Business, we may process:

• Your WhatsApp phone number
• Messages you send
• Media files you share
• Message timestamps
• Delivery and read receipts provided by Meta

5. How We Use Your Information

We use your information to:

• Respond to enquiries
• Provide customer support
• Manage customer relationships
• Send WhatsApp notifications
• Send approved WhatsApp Business template messages
• Deliver requested products or services
• Improve our products and services
• Maintain business records
• Comply with legal obligations

6. Meta Platform Integration

Our applications integrate with Meta technologies including:

• Facebook Graph API
• Facebook Lead Ads API
• WhatsApp Business Platform
• Meta Business Manager

Information received from Meta is processed only for authorized business purposes and in accordance with Meta Platform Terms and Developer Policies.

7. Data Sharing

We do not sell or rent your personal information.

We may share information only with:

• Meta Platforms, Inc.
• Cloud hosting providers
• Customer Relationship Management (CRM) systems
• Service providers assisting our operations
• Government authorities when required by law

8. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, disclosure, alteration, or destruction.

9. Data Retention

Personal information is retained only for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

10. Your Rights

Subject to applicable law, you may request to:

• Access your personal information
• Correct inaccurate information
• Delete your information
• Withdraw consent where applicable

11. Cookies

Our website may use cookies and similar technologies to improve user experience, maintain sessions, and analyze website performance.

12. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

13. Changes to this Privacy Policy

We may update this Privacy Policy periodically. Any changes will be published on this page along with the revised Effective Date.

14. Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

Deoverse
Email: deoversevr@gmail.com
Website: https://deoverse.com

15. Meta Developer Compliance

Our use of Facebook Lead Ads, WhatsApp Business API, Graph API, and other Meta Platform services complies with Meta Platform Terms, Developer Policies, and applicable privacy laws. User information is processed only for legitimate business purposes and with appropriate authorization.